Privacy Policy
Quicklyster respects and protects your data. We only collect the information necessary to provide customer experience and retention services.
Data We Collect
Interactions
Chat conversations, email exchanges, phone call records, and support tickets to provide customer service.
Forms
Contact information, preferences, and feedback submitted through our forms and surveys.
Engagement
Website usage, feature utilization, and system performance data to improve our services.
How It's Used
Service Delivery
To deliver customer experience and retention services, including chat support, email management, and automated workflows.
QA Scoring
To improve QA scoring algorithms and provide better quality assurance for customer interactions.
Personalization
To personalize experiences, customize retention workflows, and provide relevant recommendations.
Your Rights
Request Data
Get a copy of all personal data we have about you in a portable format.
Correct Data
Update or correct any inaccurate personal information we have on file.
Delete Data
Request deletion of your personal data, subject to legal and contractual obligations.
Data Security
Encryption
All data is encrypted in transit and at rest using industry-standard AES-256 encryption.
Access Control
Strict access controls ensure only authorized personnel can access your data.
Never Sold
Your data is never sold, shared, or used for purposes outside of providing our services.
Your Control
You maintain full control over your data and can request changes or deletion at any time.
Questions About Privacy?
If you have any questions about this privacy policy or how we handle your data, please contact us.
Last updated: January 2024